PROFILE
Results-driven Senior UX Researcher, Strategist, and UX Designer with over 20 years of experience leading comprehensive user experience research initiatives. Proven success in collaboration with cross-functional teams, conducting qualitative and quantitative research and translating insights into actionable recommendations.
EDUCATION
Master of Science, Interactive Communication
Florida State University
Bachelor of Arts, Mass Communication, Fine Art Minor
Florida State University
SKILLS
A/B Testing
AI Tools
Card Sorting
Competitor Analysis
E-Comm Best Practices
Heuristic Evaluation
Information Architecture
Lean UX
Mobile Best Practices
Persona Creation
Prototyping
Qualitative Research
Quantitative Research
Research Briefs & Plans
Sitemaps
Task Analysis
Tree Testing
Usability Testing
UX Design
User Scenarios
UX Research
Wireframes
Workshop Facilitation
CLIENTS
Affinity Federal Credit Union
Airbnb
Alabama Power
AMG Mercedes
Ascena Brands
Atlanta Gas
AT&T
AT&T In-Store Experience
AVON
Bayer Crop Science
BB&T
Belgard
BF Goodrich
Blue Spot Home Loans
Carter’s/OshKosh
Centrios
Chase
Children’s Healthcare of Atlanta
CitiBank
Coca-Cola
Conference of State Bank Supervisors
Dainese
Department of Justice
El Nuevo Día
First Advantage
Games Workshop
Georgia Natural Gas
Guitar Center
The Hartford
JCPenney
JP Morgan
Kemet
Kroger
Lastacaft
Lending Point
Livraria Cultura
Manheim
Michaels
Michelin
Moultrie
NASCAR
Novartis
Ohio Natural Gas
OneTrust
Orkin
Playstation
Primera Hora
Prince George’s County, MD
Purina
Regions Bank
Rooms to Go
Samsung
SeaWorld
SmartWater
South State Bank
Stratasys
T. Rowe Price
TD Bank
Travelers
Unicor
UPS
US Marine Corps
Vail Resorts
Verizon
Vitaminwater
World Pay